Kia Victoria Among Top 3% Kia Dealerships Worldwide

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Kia Victoria earns the prestigious 2024 Kia Platinum Prestige Award, becoming one of only six Canadian dealers — and the only one in Western Canada — to receive global recognition for excellence in customer care, sales, and after-sales service.

Global Recognition: Kia Platinum Prestige Dealer Award 2024

Kia Victoria is proud to announce that it has received the 2024 Kia Platinum Prestige Dealer Award, placing it in the top 3% of over 7,000 Kia dealerships worldwide.

This exclusive honour, awarded by Kia Global, recognizes dealers that deliver outstanding customer satisfaction, exceptional sales performance, and industry-leading aftersales care. In 2024, only six Canadian dealerships — and just one in Western Canada — achieved this elite status.

Kia Victoria’s recognition as a 2024 Platinum Prestige dealer is a testament to their unwavering pursuit of excellence across every facet of their business.  From customer care to community engagement, their team consistently goes above and beyond to create meaningful connections – not just with their customers, but with the entire Victoria community. “ said Daryl Katchaluba, Western Regional Manager, Kia Canada.

“We’ve always believed that taking care of people — not just cars — is what truly sets us apart,” said Brad Ostermann, Partner and General Manager at Kia Victoria. “This recognition belongs to our incredible staff, our loyal customers, and the community that supports us.”

What Is the Kia Platinum Prestige Award?

The Platinum Prestige Award is Kia’s highest global dealership honour. It is awarded based on a rigorous evaluation of key performance metrics, including:

• Global Excellence: Among 7,000+ Kia dealers worldwide, only 350 earn this award.
• Customer-Centric Approach: Consistently top-tier service in both sales and service departments.
• Market Leadership: Strong performance in local sales and market share.
• Operational Standards: Excellence in facilities, employee training, and dealership operations.

This recognition highlights Kia Victoria’s ongoing commitment to innovation, integrity, and personalized service.

“This award reflects our team’s dedication to delivering exceptional experiences throughout the customer journey,” said Bethan Ostermann, Director of Marketing at Kia Victoria. “From first contact to ongoing service, exceeding expectations is at the heart of everything we do.”

Voices from the Team & Community

“Being part of a team that takes pride in every detail makes this recognition especially meaningful,” shared Dwayne Smith, Master Technician at Kia Victoria. “Everyone works incredibly hard — and now the world knows it.”

“I’ve been a customer at Kia Victoria for five years, and their service is always exceptional,” said long-time client Jack Hull. “It’s no surprise to me that they’ve earned global recognition — they deserve it.”

About Kia Victoria

Kia Victoria is a family-owned and operated dealership located in Victoria, BC, committed to excellence in automotive service, community support, and customer care.

With this new global honour, Kia Victoria reaffirms its position as a top Kia dealership in Canada, setting new standards in the automotive retail experience.

📍 Visit Kia Victoria Today

Whether you’re shopping for a new Kia, need expert service, or want to experience award-winning customer care, Kia Victoria is your trusted local dealership. Browse new inventory here. Check out out preowned selection here. Get all of your service and maintenance needs taken care of here.

🔗 www.kiavictoria.ca