Kia Victoria understands that you have choices for vehicle repair and maintenance. We strive to earn your business, rather than expect it simply because you drive a Kia.

Here’s our pledge to you:

• You will have an expert Service Advisor assigned to you, who will guide you through your service, keep you informed, and ensure your experience is positive
• We always provide a quote before completing any work
• We only present recommended service and repair, without pressure or upselling
• We only use authentic OEM (original equipment manufacturer) parts on Kias. This ensures that you get the same top-quality parts that were provided with your Kia when you bought it, not generic one-size-fits-most parts

Quotes from our Service Customers:

"The service department runs like a fine tuned car. Courteous and professional, V. Wadsworth

"Customer service at the Service center is excellent R. Sheridan

"Very impressed with their service reception area. Staff were very cordial and happy to answer questions. Washroom was exceptionally clean. Loved the free Coffee and snack station. Lots of variety and cold drinks too! H. Macnab

"Wow! Competitive pricing on tire repair. Same day drop-in service both times I brought in a punctured tire, and they fixed it immediately within one hour. Staff are so authentically friendly. Offered beverages and snacks while I waited for the car to be washed - a complimentary extra mile of service. Flala7

"I have recently required servicing of my Kia vehicle at Kia Victoria, BC. I have had the pleasure of working with Service Representative Zach Churchill who has always been courteous, informative, and professional. This is most appreciated and a credit to these employees. J. Forbes

"Kia Victoria gives exceptional service and you can really tell they care about their clients!! E. Boyd